Privacy Policy for Golden GSC Hotel, Amritsar
At Golden GSC Hotel, we value the privacy of our guests and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By booking a stay or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: This includes your name, address, email address, phone number, and payment details (such as credit card information) that you provide when booking a room, making a payment, or signing up for our newsletters.
- Non-Personal Information: We may collect non-personal data such as your IP address, browser type, operating system, and information about your browsing activity on our website.
- Special Category Data: If you provide information about dietary requirements, health conditions, or other personal details related to your stay, we handle it with the utmost care.
2. How We Use Your Information
Your information helps us improve our services and deliver a better experience. We may use your personal data for the following purposes:
- Reservations & Service Delivery: To process bookings, provide check-in/check-out services, and fulfill our contractual obligations.
- Communication: To send booking confirmations, updates, and information regarding promotions, events, or services we believe may interest you.
- Improvement of Services: To analyze and improve our services, guest experience, and website functionality based on your feedback and usage patterns.
- Marketing: To send promotional emails, newsletters, or special offers if you have opted to receive such communications. You can opt-out at any time.
- Legal Obligations: To comply with legal requirements, resolve disputes, or enforce agreements.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties unless:
- Service Providers: We share information with third-party service providers (such as payment processors or booking platforms) to help us deliver our services.
- Legal Requirements: We may disclose personal information if required by law or in response to a legal request, such as a subpoena or court order.
- Business Transfers: In the event of a business sale, merger, or reorganization, your information may be transferred as part of the assets.
4. Security of Your Information
We employ appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.
6. Your Rights
As a guest, you have the right to:
- Access & Update Your Data: You can request access to or update your personal information at any time.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.
- Deletion of Data: You can request the deletion of your personal data, subject to certain conditions as defined by law.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. After that period, your information will be securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
Golden GSC Hotel reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
Golden GSC Hotel
Main Road, Taran Taran, Near Gurudwara Shaheedan Sahib
Amritsar, Punjab, India
Email: contact@goldengschotel.com
Phone: +91 8595279048